SHIPPING & RETURNS
All orders are processed within 1-3 business days in Estonia and 2-6 business days in Europe. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
All orders are shipped via Itella Smartpost/Parcel Connect parcel service.
All orders above 30€ are delivered for free in Estonia. For orders up to 30€, you must pay the regular costs for shipment 2.80€. Shipping to Latvia and Lithuania costs 6€, Finland and Sweden 7€, Germany 14€, Austria, Belgium, Netherlands, Czech Republic, Poland, Luxembourg, Slovakia 15€.
RETURN AND REFUND POLICY
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.